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Careers

Operations Manager – India Operations

Bangalore

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Job Description

  • Good people management skills.
  • Flexible working in shifts.

Must Have

  • Handling a team size of about 100-150 people.
  • 8-10 years of experience handling teams.
  • Should have experience across Loan Set-Up/Processing and Compliance/post-closing audits.
  • Should have exposure to core Underwriting and Underwriting Support project.

Responsibilities

  • Oversees day to day operations of the specific business division assigned.
  • Responsible to deliver on service level agreements made with various clients in terms of production and quality across the business division assigned.
  • To work on ensuring smooth and seamless transition of new processes.
  • To ensure that financial goals set in terms of FTE realizations, gross margins and EBITDA are met / exceeded.
  • Needs to ensure that one downs are coached and developed through training need identification and mentoring.
  • To have strong client and account management skills at a business division level.
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