Client Engagement Lead
The Business Analyst is responsible for evaluating product needs and defining requirements for the software-as-a-service division of a mortgage unit. The candidate will evaluate the needs and gaps in the automation for both end users and internal technical functions and will provide effective solutions via user stories and requirements in an agile environment. The Business Analyst will conduct grooming sessions with engineering and quality assurance teams prior to item being added to product backlog and will complete user acceptance testing of items delivered by engineering. Additionally, the Business Analyst may participate or conduct user feedback sessions and product use documentation, such as user guides and job aids.
The Business Analyst may also assist with other duties, which may include: demonstrations of the product, client/end-user acceptance testing, responding to client concerns, or other items as dictated by business need.