Head – IT Infrastructure and Info Security, IT Infrastructure & Governance

Location: Bangalore

Open Position(s):  1

Job Description:

We are looking for Head – IT Infrastructure and Info Security & Governance with 15+ years total experience in IT infra domain including 8+ years’ experience in leadership role. Should have the vision is to create Center of Excellence for IT hosting & security for SaaS Platform.

Key Responsibility Areas

    • Define Tech Infra roadmap, budgeting, new technology evaluation & evangelization across Business Group.
    • Should have the vision is to create Center of Excellence for IT hosting & security for SaaS Platform. Serve as the central point of contact for all IT Infra solutioning related activities and support all Indecomm ’s Business Verticals. And this role is responsible for providing leadership to execution of meeting Indecomm’s customer SLA with respect to hosting and data security.
    • Must supervise, train and oversee the work of IT Infra solution, security and policies adherence, as well coordinate with contracted consulting staff.
    • Responsible to provide a detailed document of approach of IT Infra management which includes security, backups, vulnerability, regular audit process and measuring and providing updates to customer regularly.
    • Responsible for defining and maintaining backup Policy, Remote access policy, production update policy, staging update policy, Failover and Disaster Recover policy document.
    • Guide Software development team on the best practices they have to follow which can help in reducing the cost of IT Infra.
    • Ensure regular Auditing of Security threats are done and a report is submitted to the management periodically.
    • Ensure to provide quarterly road map of improvements which need to be bought into IT Infra and work towards the same and update the status of the same.
    • Responsible 24/7 for the entire IT infrastructure of the organization. This includes all applicable systems on the LAN (servers, desktops, etc.) and WAN (firewalls, switches, etc.).
    • Negotiates and manages all IT-related vendor relationships and performs due diligence on potential new service providers. Monitors contract dates of IT service providers. Makes recommendations to Senior Management regarding contract renewal or exploration of alternative providers.
    • Responsible for development of all data and information security programs as well as related training for all staff. Ensures timely completion of all IT audits and risk assessments and communicates these activities to Senior Management, regulators, and the Board of Directors as required.
    • Sets the technology roadmap. Researches and evaluates new technology trends within the industry and makes recommendations to Senior Management to support the strategic initiatives.
    • Leads implementation of all new technology platforms, including the management of vendors as needed.
    • Develops, maintains and tests disaster recovery program. Documents and reports any tests of program as required.
    • Manages, motivates, and evaluates performance of other staff members of the IT Department.
    • Develop executive-level presentations, program updates, set targets, timelines; interact with senior executive leadership, including executive sponsors to ensure success of technology opportunities.
    • Maintain expert understanding of newest technology.

Must Have

    • B Tech / B E in Computer Science, + MBA or another rigorous discipline (an advanced degree in one of these fields is a plus).
    • 15+ years total experience in IT infra domain including 8+ years’ experience in leadership role.
    • Additional certification related to IT infrastructure management Compliance and Security requirement would be an added advantage. – ITIL certification – required. CISM/CISSP preferred. PMP desired.
    • Good presentation and communication skills.
    • IT enterprise infrastructure design, Strategy, Planning and Deployment.
    • Operations management and Disaster recover solutioning.
    • Development of technical standards and patterns.
    • In-depth knowledge of Unix systems and Virtualization.
    • In-depth knowledge of Storage solutioning on cloud.
    • Good understanding of Cloud Architectures and orchestration technologies.
    • Must have Work experience of Security policy, testing and measuring methods by using best tools.
    • Good work experience of AWS & MS AZURE hosting and managing systems.
    • Expertise in end to end IT Infrastructure Solutions.
    • Public, Private and Hybrid Cloud Exposure. Knowledge of Azure / AWS Cloud and Private Cloud.
    • Work closely with Technology Heads, Business Heads to provide IT Infra solutions to meet customer SLA.
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