Miscellaneous Madness: Why IDXGenius is Finally Making Mortgage Document Processing Painless
Welcome to the Miscellaneous Folder
Picture this: you’re in your kitchen, searching for a fork, only to find it buried in a drawer labeled “Miscellaneous Utensils” alongside a single chopstick, a stray measuring spoon, and that pizza cutter you swore had disappeared for good. Frustrating, right? Now, imagine that on a much larger scale: instead of a fork, you’re hunting for the latest version of a borrower’s Homeowner’s Insurance document buried somewhere in an endless stack of unfiled papers.
This, friends, is the mortgage industry’s document problem. It sounds like a minor inconvenience—something technology should have solved a decade ago. But here we are.
For all the advancements in tech—AI! Machine learning! Automation!—this seemingly simple issue persists for many lenders and servicers. At Indecomm, we’ve spent the last year digging into why this is still happening. The answer? While many vendors promise automated solutions for document indexing and data extraction, most fall short. Key documents like the Loan Estimate or Closing Disclosure are misfiled, wrongly labeled, or dumped into the dreaded “Miscellaneous” folder. The result? Staff are left to play document detective, manually fixing indexing and versioning errors, wasting time and resources in the process.
When it comes down to it, the technology is there, but the execution? Not so much… until now.
Meet IDXGenius: The Zero-Touch, Turnkey Fix for Document Chaos
At Indecomm, we believe indexing shouldn’t be anyone’s job. It’s not your core business, and frankly, it shouldn’t even cross your mind. That’s why we created IDXGenius—a solution purpose-built to take document indexing and data extraction completely off your plate.
For years, IDX technology has powered Indecomm’s Genius suite, quietly solving these problems for our clients within specific functions of the mortgage operation. But as we continued to encounter organizations struggling with document chaos on a large scale, we realized it was time to make IDXGenius its own standalone solution. With IDXGenius, every document lands in the right folder, perfectly labeled and versioned without the scavenger hunt that plagues your associates. It seamlessly indexes and organizes documents and accurately extracts data from those documents, quickly. And, to ensure a complete turnkey solution, Indecomm’s document and data QC team monitors the results, taking corrective action if any is necessary. Because we finish what we start.
The Evolution of Document Automation
Now, let’s geek out on the tech for a second. IDXGenius isn’t just automation; it’s award-winning intelligent automation. Powered by machine learning, business rules, and cutting-edge Generative AI (built on top of AWS’ Textract) it doesn’t just read documents—it understands them. From extracting data to ensuring version accuracy, IDXGenius eliminates manual corrections, making indexing and data extraction fast, precise, and stress-free.
We know that indexing isn’t mission-critical. You’re in the business of lending, not labeling PDFs. We get that it may feel like the effort to correct this issue is high and with some of the solutions out there, the impact may seem low. IDXGenius challenges that premise. It moves documents into the category of low effort, high impact. This is a solution that will handle your documents accurately and quickly without your team’s intervention, and that’s all you need —a turnkey, time-saving solution that simply works.
Ready to Move Beyond the Basics?
For all the hype at conferences and boardrooms about AI and automation, the mortgage industry still struggles with the basics. But it doesn’t have to. IDXGenius is here to solve a problem that’s lingered for over a decade, freeing your team to focus on what matters most: lending, servicing, and investing—not digging through the Miscellaneous folder.
Let’s go from pain point to painless and take document headaches off your plate for good.