Resources
Get business resources and customer insights into the trends and solutions shaping the modern mortgage operation.
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Featured Mortgage Tech Genius: Inside Rachael Harris’ Product Mindset
Rachael Harris knows mortgage operations - because she’s lived them. With over 20 years of hands-on experience and a no-fluff approach to product development, she’s built her reputation on delivering mortgage SaaS and automation products that makes a real difference.
May 14, 2025 -
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From Bottleneck to Backbone: Solving the Post-Close Cycle Challenge
With Indecomm’s Post-Closing Hub, cycle-driven disruption doesn’t have to lead to bottlenecks, compliance issues, or repurchase risks. The Post-Closing Hub delivers consistency in a stage of the process that’s too often reactive. Whether you’re managing a few dozen loans a month or several thousand, the model flexes—keeping timelines tight, quality high, and your team focused on what matters most. Because in today’s market, a stable post-closing process isn’t just a nice-to-have—it’s a strategic advantage.
May 13, 2025 -
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Reclaim the Relationship: How Automation and AI Give Mortgage Teams Back Their Most Valuable Asset—Time
The homebuying journey is filled with emotion—hope, stress, anticipation. What borrowers need most is someone who can cut through the noise, answer their questions quickly, and keep them moving forward with confidence. But far too often, the people best equipped to provide that experience, such as your mortgage processors, are buried in routine digital data tasks. The time-drain is anything but modern.
May 5, 2025 -
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Premium’s Approach to Turning QC Data into Operational Gold
"You can’t fix what you can’t see." That’s the quiet truth lurking behind too many Quality Control (QC) departments in mortgage lending today. All too often, QC data stays locked in spreadsheets, siloed from the teams that could act on it — origination, underwriting, processing, post-closing. But Premium Mortgage shows us what happens when you flip the script:
April 7, 2025 -
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From Document Chaos to AI Precision: How IDXGenius Transforms Mortgage Document Indexing
Imagine walking into a library where books are scattered everywhere—no shelves, no categories, just a sea of documents....
February 26, 2025 -
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Automation and AI in Underwriting: System Selection Simplified
Automation and AI in underwriting is no longer a luxury—it's an industry imperative. With rising demand for efficiency, reduced costs, and better customer experiences, automated underwriting systems (AUS) have taken center stage. Yet, navigating the process of selecting and adopting the right system can feel overwhelming. We've simplified it for you.
December 3, 2024 -
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Miscellaneous Madness: Why IDXGenius is Finally Making Mortgage Document Processing Painless
This, friends, is the mortgage industry’s document problem. It sounds like a minor inconvenience—something technology should have solved a decade ago. But here we are. At Indecomm, we’ve spent the last year digging into why this is still happening. The answer? While many vendors promise automated solutions for document indexing and data extraction, most fall short. Until now.
November 18, 2024 -
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Simplify Your Compliance with Indecomm’s Automated MERS Audit Solution
By focusing on efficiency, accuracy, and ease of use, Indecomm's Automated MERS Audit solution is an indispensable tool for lenders looking to streamline their compliance efforts. With this blog, you can clearly convey the value of the solution to potential clients, encouraging them to explore how Indecomm can simplify their audit processes
August 13, 2024 -
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Find Your Keys: Tackling Trailing Docs Tracking Post-Close
Beyond the timeliness of mortgage document delivery, issues with loan package quality can threaten the foundation of your post-closing operations. Rest assured, tackling trailing doc tracking is a non-issue with the right mortgage document technology.
July 22, 2024 -
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Meeting the Rising Demand for Mortgage QC Resources
Without adequate support, staying abreast of guideline changes, best practices in loan review, and ensuring compliance with new requirements becomes increasingly challenging, leaving mortgage companies vulnerable to fines and penalties.
April 24, 2024 -
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Evaluating Your Mortgage BPO Partner: Are they Your Ally or Frenemy?
In a marketplace filled with numerous mortgage BPO providers, it becomes crucial to distinguish those that genuinely add value. What are the most important features of your BP partner? How do you determine whether your partner is an ally, advancing your interests, or simply focused on keeping your organization reliant on FTEs?
February 29, 2024 -
Article
Lock Your Rates Not Your Capacity.
As the buzz around declining mortgage rates begins to swell, lenders and servicers are facing a veritable jungle of rate locks, volumes, and customers. Conjuring up the Wizard of Oz, the industry is trekking along its own Yellow Brick Road, where the thrill of increased loan volumes comes with a side of apprehension. This isn't just about enthusiasm; it's about readiness and business scalability. When the market returns with volume spikes, the fear of being unprepared can dampen the excitement of growth.
January 17, 2024
