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Indecomm is modernizing the mortgage lifecycle.

Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm’s automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry’s most complex operational challenges.

Employees worldwide
Years in business
Mortgage industry customers

How we stand out

  • We have experts around the globe

    1,500 employees across the globe with mortgage industry experts who develop and support sophisticated solutions and innovative technology

  • We have deep mortgage experience

    Technology firm with mortgage banking expertise that provides robust automation solutions and outsourcing services that support the loan life cycle

  • We automate manual work

    Leveraging the latest technology allows automation of mortgage processes that were previously done only on a manual basis

  • We use cognitive intelligence

    All engagements can be customer monitored to observe work in real-time using the latest in cutting-edge technology

  • We’re flexible

    Automation and software technology can also be licensed without the outsourcing component providing customers the same real-time reporting and visibility into their employee’s work

  • We’re always learning

    Compliance and education programs and resources give clients access to our mortgage industry experience

Our Leadership

Executive Team

  • Naresh Ponnapa


  • Rajan Nair

    Chief Executive Officer

  • Balaji Venkatachalam

    Vice Chairman and CFO

Management Team

  • Krish Swaminathan, AMP

    Chief Operating Officer

  • Venkatasubramanian Krishnan (KVS)

    EVP, Global Operations

  • Rachael Harris

    SVP, Product Management, Milos

  • Neil Armstrong, AMP

    EVP, Strategic Growth

  • Renee Munday

    SVP, Client Solutions

  • Narayan Bharadwaj

    SVP, Automation-Milos

  • Harish Kamath

    SVP, Engineering

  • Kevin Quinn

    SVP, Servicing

  • Mamatha Vishwanath

    EVP, Human Resources

  • Matthew Panayil

    Group Company Secretary

  • Matt Woolley

    SVP of Business Development

  • Robyn Mahoney

    VP, Marketing