skip to content

We use cookies to offer you a better browsing experience, analyze site traffic, personalize content and serve targeted ads. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or they have collected from your use of their services. Read how we use cookies and how you can control them in our Cookie Disclosure Policy. By using our site, you consent to our use of cookies.

Careers

Post – Closing Supervisor

St. Paul

Apply Now

“Indecomm is an Equal Employment Opportunity Employer”

Job Brief

We are seeking an experienced Post-Closing Supervisor with a strong background in title and settlement services. The ideal candidate will be responsible for overseeing the post-closing process, ensuring quality control, and managing a team to meet client expectations and turnaround times.

Key Responsibility Areas

  • Perform quality control reviews of post-closing documents in accordance with client-provided checklists and stacking requirements.
  • Ensure timely and accurate shipping of closed residential loan packages to lenders.
  • Oversee daily scanning and uploading of files for audit and completion, coordinating closely with scanning, shipping, and offshore teams to meet turnaround times (TAT).
  • Supervise post-closing staff, including training new hires, conducting annual performance reviews, managing schedules, and participating in interviews.
  • Ensure all residential mortgage loans are reviewed per client guidelines.
  • Collaborate with offshore teams to ensure timely and accurate QC completion.
  • Partner with IT and development teams to support seamless onboarding of new clients.
  • Maintain and update Standard Operating Procedures (SOPs) annually for both onshore and offshore processes.
  • Lead client communications and participate in partnership calls.
  • Continuously identify and implement process improvements across client workflows.

Qualifications

  • High School Diploma or GED required.
  • Minimum 2–3 years of experience in post-closing or shipping, including document preparation and file management.
  • Prior experience in a title company or mortgage environment is essential.
  • Supervisory or management experience preferred.
  • Strong organizational and time management skills.
  • Excellent attention to detail and analytical abilities.
  • Proficient in Microsoft Office and general computer literacy.
  • Ability to learn and navigate client-specific systems and applications.
  • Strong customer service orientation.
  • Capable of training and managing personnel effectively.
  • Willingness to work flexible hours, including occasional evenings.
Back to Careers