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BotGenius™

Automate over 70% of mortgage tasks

Improve productivity by employing pre-programmed bots on up to 70% of your repeatable middle-office mortgage tasks

Deploy digital workers to power dozens of processes

Why waste time on repeatable middle-office tasks when you could be prioritizing borrower communications and customer acquisition? Indecomm’s BotGenius is a powerful set of pre-programmed bots that automate middle-office origination workflow by executing the most common, repetitive, and routine processes and tasks. Emulating human-to-computer interaction, BotGenius:

  • Keeps origination agents productive, and moving quickly through the loan process
  • Enables faster, more efficient processing time, generating significant time savings
  • Improves borrower engagement, lowering the mortgage loan abandonment rate and reducing the window of time for competitive shopping

The genius behind bot-driven mortgage

Built by mortgage industry experts with first-hand mortgage operations process expertise, Indecomm’s out-of-the-box bots are carefully configured to address mortgage-specific processes and tasks without the need for human intervention. BotGenius works together with your loan origination system (LOS) to automate and complete high-volume tasks and unify workflow. BotGenius automatically:

  • Standardizes and streamlines middle-office workflows such as set-up, processing, and communications
  • Generates disclosures and adverse action communication,
  • Verifies and validates third-party reports such as flood, fraud, credit, and appraisal
  • Delivers the benefits without the management; BotGenius is completely managed by Indecomm, keeping your technology and operations teams focused on innovation

The BotGenius difference

  • Success-based approach

    We work with you to establish ROI upfront to track benefits realization. With BotGenius, you only pay for successful transactions!

  • Fast implementations

    BotGenius robots are available out-of-the-box and can quickly integrate with your existing origination technology and process

  • No lock-ins

    We doubt you will stop using BotGenius once you start, however, we won't lock you into license contracts, license costs, or expensive upgrades

  • Hands-free maintenance

    Get the benefits without the hassle. BotGenius is managed and maintained through the Indecomm robotics operations center (ROC)

BotGenius by the numbers

increase in productivity per loan
25%
of the tasks in the loan process can be automated
70%
cost savings as a result of expedited processing times
40-60%

From our customers

  • In less than 6 months after implementing BotGenius, Arc Home automated over 100,000 minutes of manual, repetitive, and time-consuming tasks, releasing that capacity for our team members to perform judgment-oriented work and helping our brokers and borrowers close loans faster.
    Richard Bradfield Chief Executive Officer at Arc Home
  • United Community Bank is laser-focused on keeping the customer at the center of everything we do and constantly looking for ways to improve the borrower experience. With an immediate improvement of 25% in productivity time per loan, we are excited about the successful implementation of BotGenius™ and the positive impact it can deliver to our customers and employees.
    Mike Davies President, Mortgage Services at United Community Bank