Automation AI - Indecomm

Solutions | AI & Automation

AI & Automation for Mortgage

Deliver better, smarter, and faster borrower experiences with breakthrough mortgage automation solutions that streamline and connect the middle-office.

AI Automation That Turns Your Middle Office Into a Business Enabler.

Over the last decade, the mortgage industry has prioritized front-end innovations to meet customer demand for a digital experience. Yet CSAT scores remain low, and borrowers still find the mortgage process frustrating. That’s because what happens behind the scenes in the mortgage operation directly impacts the borrower’s experience.

Developing the Digital Middle

When your middle-office mortgage operations are disjointed and manually driven, it means excessive back-and-forth with the borrower, lagging response times, slow underwriting decisions, and sluggish closings. It also likely means high per-loan costs, resource constraints, and needless processing errors. Indecomm’s mission is to optimize mortgage operations with AI and automation so that what happens behind the scenes becomes a business enabler, not a burden.

The Middle-Office Problem

Our underwriters bring decades of experience to every file, giving you the ability to scale capacity up or down as volume shifts, without sacrificing speed or quality.

The AI-Driven Fix

We optimize mortgage operations using AI and automation across loan set-up, processing, and underwriting, addressing key operational challenges while lowering cost per loan.

Driving strategic mortgage transformation

Tech exhaustion has become a central theme for mortgage bankers as building or integrating automation solutions is driving up time and costs rather than alleviating them. Indecomm’s automation solutions address this specific challenge. We combine mortgage process practitioners with decades of experience with mortgage technology specialists to ensure that our solutions are specific, pragmatic, easy to use and implement. Our end goal is to ensure our clients get the benefit of automation without the hassle of lengthy implementations and management.

Seamless connectivity

We develop ready-to-go solutions that are available as SaaS or using our "automation as a service" approach
Each product targets specific aspects of the mortgage middle office or can be combined to solve end-to-end challenges.
GeniusWorks blends innovative mortgage automation, processes, and human touch to connect your origination operation

Automating both the simple and the complex

We identify and map mortgage processes and tasks, ensuring that automation is applied where it is needed most
We've developed smart bots that automate repeatable tasks so your agents can invest their time in more important areas
Our expert mortgage innovation team doesn't shy away from automating complex decisions and analyses. We thrive on it.

Expert application of automation tools

We take a pragmatic approach to automation, hiring process technology experts with deep mortgage domain knowledge
We determine the right technologies to identify both opportunities for improvement and limitations
We use robotics process automation (RPA), cognitive intelligence, machine learning (ML), and data analytics technologies

Always innovating for mortgage

We are constantly innovating to meet ever changing mortgage industry needs. While we continue to develop and launch new solutions on a regular basis, here are a few of our existing automation tools that you can leverage today to drive efficiencies in your middle office.

Deploys out-of-the-box digital mortgage workers to power dozens of processes
Creates repeatable, rules-based workflows integrating mortgage automation and AI with your loan origination system
Automates mortgage tasks that are time-consuming, repeatable, and routine
Uses mortgage automation and AI to keeps your origination team moving quickly through the loan process
Eliminates the need for human intervention
Ensures worry-free maintenance from Indecomm

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Delivers accurate income calculations on a faster timeline.
Runs complex calculations quickly with automatic audit trails that help keep you compliant
Simplifies complex income analyses
Identifies, evaluates, and analyzes critical data and documents
Reduces income calculation time by up to 50%
Meets audit and compliance requirements and provides audit trail

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Achieves automated, risk-based decisions across income, credit, assets, and collateral
Delivers data-driven, cohesive, and comprehensive underwriting recommendations that you can trust
Helps underwriters analyze more loans, faster
Generates consistent, data-driven underwriting recommendation
Reduces time spent on data verifications and validations
Syncs documents and data across all process touchpoints

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Automates most common and specific mortgage QC requirements
Increases audit efficiencies with around the clock audit automation
Frees your resources to focus on high-value QC and audit objectives
Eliminates mortgage document and data redundancies, speeding review time
Instills confidence in the audit process with traceable audit findings
Captures loan defects and their root cause, saving you time and money

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Related Case Studies

Case Study

Case Study: How Indecomm Leveraged Amazon Textract to Enhance Its Intelligent Document Extractor (IDX) Innovation

The mortgage application process has long been plagued by manual data extraction and analysis, leading to delays, errors, and escalated costs. This spurred Indecomm, backed by decades of mortgage industry experience, to conceive IDX — a revolutionary tool to automate these intricate tasks.

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Automating the Initial Underwrite with IDX & DecisionGenius

The customer saw an opportunity to improve their underwriting workflow by using Indecomm's DecisionGenius solution. This is an automated solution for loan decisioning and underwriting that seamlessly integrates with the customer's LOS.

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IncomeGenius Improves Underwriting Efficiency for Primis Mortgage: Automates 90% of Income Calculations

Primis Mortgage, a subsidiary of Primis Bank, provides a comprehensive suite of mortgage solutions. Operating in 43 states and the District of Columbia, Primis Mortgage offers a diverse range of loan programs, from homebuyer assistance and government-backed loans to jumbo mortgages and more.

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