Bringing middle-office automation to the forefront
Over the last decade, the mortgage industry emphasized the customer experience, prioritizing front-end innovations that satisfy customer demand for a digital mortgage experience. And yet, CSAT scores remain low and borrowers still find the mortgage process frustrating. That’s because what happens behind the scenes in the mortgage operation directly impacts the borrower’s experience.
Developing the “digital middle”
When your middle-office mortgage operations are disjointed and manually driven, it translates to excessive back-and-forth with the borrower, lagging response times, slow underwriting decisions, and lethargic closings. What’s more, mortgage middle-office inefficiencies likely mean high per-loan costs, resource constraints, and needless processing errors. That’s where Indecomm comes in.
We’ve made it our mission to optimize mortgage operations using AI and mortgage automation —loan set-up, processing, and mortgage underwriting— so that what happens behind the scenes serves as a business enabler rather than a burden. Our mortgage automation solutions are built to address key operational challenges while lowering cost per loan.
Driving strategic mortgage transformation
Tech exhaustion has become a central theme for mortgage bankers as building or integrating automation solutions is driving up time and costs rather than alleviating them. Indecomm’s automation solutions address this specific challenge. We combine mortgage process practitioners with decades of experience with mortgage technology specialists to ensure that our solutions are specific, pragmatic, easy to use and implement. Our end goal is to ensure our clients get the benefit of automation without the hassle of lengthy implementations and management.
Seamless connectivity
We develop ready-to-go solutions that are available as SaaS or using our "automation as a service" approach
Each product targets specific aspects of the mortgage middle office or can be combined to solve end-to-end challenges.
GeniusWorks blends innovative mortgage automation, processes, and human touch to connect your origination operation
Automating both the simple and the complex
We identify and map mortgage processes and tasks, ensuring that automation is applied where it is needed most
We've developed smart bots that automate repeatable tasks so your agents can invest their time in more important areas
Our expert mortgage innovation team doesn't shy away from automating complex decisions and analyses. We thrive on it.
Expert application of automation tools
We take a pragmatic approach to automation, hiring process technology experts with deep mortgage domain knowledge
We determine the right technologies to identify both opportunities for improvement and limitations
We use robotics process automation (RPA), cognitive intelligence, machine learning (ML), and data analytics technologies
Always innovating for mortgage
We are constantly innovating to meet ever changing mortgage industry needs. While we continue to develop and launch new solutions on a regular basis, here are a few of our existing automation tools that you can leverage today to drive efficiencies in your middle office.
Deploys out-of-the-box digital mortgage workers to power dozens of processes
Creates repeatable, rules-based workflows integrating mortgage automation and AI with your loan origination system
Automates mortgage tasks that are time-consuming, repeatable, and routine
Uses mortgage automation and AI to keeps your origination team moving quickly through the loan process
Indecomm’s DecisionGenius™ is a automated and AI-driven mortgage underwriting system that empowers faster, more informed mortgage credit analyses with automated, risk-based loan underwriting technology
Automates most common and specific mortgage QC requirements
Increases audit efficiencies with around the clock audit automation
Frees your resources to focus on high-value QC and audit objectives
Eliminates mortgage document and data redundancies, speeding review time
Instills confidence in the audit process with traceable audit findings
Captures loan defects and their root cause, saving you time and money
Simplify mortgage portfolio risk management, streamline mortgage QC and compliance, and lower origination costs with intelligent audit technology and SaaS
Related Case Studies
Case Study
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We rigorously test our products and guarantee their efficacy, ensuring each product meets and exceeds business and industry expectations. The Indecomm Promise covers GeniusWorks, DecisionGenius, and IncomeGenius. Contact us to learn more about reps and warrants.
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