Embracing a Digital Middle Office – An Indecomm Client Roundtable
Over the past few years mortgage lenders have automated the “front” office i.e., any borrower interaction via portals and mobile apps, but the borrower experiences a chasm when the loan moves into setup through closing. Robotic Process Automation (RPA) is a technology used to automate rules-based and repeatable tasks in any business process. Rather than approach RPA implementations as traditional software implementations, how can lenders adopt a different approach to deploy mortgage-specific RPA more as Digital Workers than as traditional software?
Join us for a client roundtable on Embracing a Digital Middle Office on Wednesday, November 10, 2021 at 1:00 pm ET. The panelists are Dan Lader, SVP, Technology Portfolio Delivery, for Goodleap (FKA LoanPal) and Nazim Ahmed, EVP & CIO, Arc Home Loans. Indecomm’s Narayan Bharadwaj, SVP, Automation, and Linda Bomar, SVP, Sales and Marketing, will moderate the panel.
Session Agenda:
- How to embed RPA as a digital labor workforce into your mortgage operations
- How to measure and deliver ROI to the business
- How to optimize and automate tasks so your associates can perform tasks that require judgment rather than perform stare and compare, point and click type of routine and repeatable tasks
