Resources
Get business resources and customer insights into the trends and solutions shaping the modern mortgage operation.
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Evaluating Your Mortgage BPO Partner: Are they Your Ally or Frenemy?
In a marketplace filled with numerous mortgage BPO providers, it becomes crucial to distinguish those that genuinely add value. What are the most important features of your BP partner? How do you determine whether your partner is an ally, advancing your interests, or simply focused on keeping your organization reliant on FTEs?
January 30, 2024 -
Lock Your Rates Not Your Capacity.
As the buzz around declining mortgage rates begins to swell, lenders and servicers are facing a veritable jungle of rate locks, volumes, and customers. Conjuring up the Wizard of Oz, the industry is trekking along its own Yellow Brick Road, where the thrill of increased loan volumes comes with a side of apprehension. This isn't just about enthusiasm; it's about readiness and business scalability. When the market returns with volume spikes, the fear of being unprepared can dampen the excitement of growth.
January 17, 2024 -
Tech-enabled Lien Releases: So Simple It’s Genius.
Picture this: you're in the business of mortgage lending, and you've just successfully helped a borrower close on their dream home. It's a moment to celebrate, but there's one more task on the to-do list -- releasing the lien on the property. Now, you could handle this the old-fashioned way, diving into stacks of paperwork, crossing your fingers, and hoping for a smooth process. Or, you could take a cue from Indecomm's Genius approach to mortgage operations and simplify. Enter lien release services - the streamlined, no-nonsense approach to ensuring that all-important lien is released efficiently and in compliance with all the rules and regulations. Here's how Indecomm can help you cut through the complexity:
November 9, 2023 -
The Art & Science of Sustainable Mortgage Innovation
By Kevin Quinn, SVP, Servicing The mortgage market is predictably unpredictable. If you are a mortgage industry veteran, you have ridden the mortgage rollercoaster and watched businesses exit never to return. The truth is that not every firm is cut out for (or designed to withstand) the fast, extreme market change that can occur in the mortgage industry.
September 29, 2023 -
Unconventional Wisdom: Mortgage Outsourcers Should be Willing to Automate Their FTEs Out of the Process
The Indecomm mortgage services model gives its partners a pathway to automation and tech adoption. It has flipped the script on the traditional mortgage outsourcing model and prioritized the lender and servicer's need for a high-tech, automation-enabled services offering.
September 11, 2023 -
Striking a Balance with Augmented Underwriting
The mortgage industry's transformation is underway, driven by the convergence of technology and human expertise. Augmented underwriting emerges as a beacon of change, where automation enhances efficiency, accuracy, and the borrower experience. As lenders navigate this dynamic landscape, embracing augmented underwriting can unlock untapped potential, deliver faster approvals, and secure a competitive edge. But what is it and how does it work?
August 28, 2023 -
Close Encounters of the Mortgage Underwriting Kind
It may not be science fiction but underwriting a mortgage loan is an epic quest for the truth that involves pouring over hundreds of documents, checking fields, comparing calculations, and often, going over the same file several times.
July 5, 2023 -
Genius-to-Genius Mortgage Automation Forum Launched to Empower Automation-led Business Transformation
The Genius-to-Genius forum is committed to helping mortgage businesses better evaluate, implement, and utilize automation in a way that fundamentally changes how they operate and ensures a more resilient and agile response to market cycles.
May 22, 2023 -
The Shifting Digital Tides of Mortgage Underwriting- Part 2
Shifts in underwriting toward technology and automation are attributed to changing customer demand, mortgage operational burden, and market cycles.
May 12, 2023 -
The Shifting Digital Tides of Mortgage Underwriting- Part 1
From loan decisioning tools to breakthroughs in machine learning, RPA, and intelligent automation, the tides of digital mortgage underwriting are shifting. Here's why.
May 11, 2023 -
Inside Indecomm’s Genius “Glass Box” Technology
The quality, accuracy, and visibility of data, documents, and analysis backing an underwriting decision are just as important as the final decision itself. Learn how glass-box technology drives Indecomm's DecisionGenius automated underwriting and loan decisioning accuracy.
April 21, 2023 -
Managing Mortgage Market Cycles with GeniusWorks
When you are a mortgage lender the “market seesaw” effect is inevitable. One minute you are looking at low rates, record volumes, and increasing revenues, trying to keep up with demand. And, the next minute —like this very minute — your volumes are declining, rates are rising, and you are stuck with all the costs you incurred when trying to keep up with production.
August 11, 2022