Resources
Get business resources and customer insights into the trends and solutions shaping the modern mortgage operation.
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Article
Before You Scale the AI Summit
Everyone loves a summit photo. But few think about the sore legs, tedious training, or carefully charted routes it took to get there. The same holds true for AI and automation in the mortgage industry. As lenders and servicers eye the peak—cost savings, scalability, risk reduction—it’s easy to get caught up in the excitement of transformation and forget the climb starts at the base.
June 10, 2025 -
Article
The Collective Mindset and its Impact on Mortgage Operations and Innovation
Homebuyers in 2024–2025 are thinking differently—and it’s changing the game. With high interest rates, inflation, remote work becoming the norm, and tech evolving fast, people are making decisions in new ways or avoiding making decisions altogether. For mortgage lenders, that means it's time to shake things up: get tech-savvy, stay flexible with products, and rethink how to manage risk. Here are a few notable points that may impact lender operational decisions in 2025.
June 4, 2025 -
Article
Featured Mortgage Tech Genius: Inside Rachael Harris’ Product Mindset
Rachael Harris knows mortgage operations - because she’s lived them. With over 20 years of hands-on experience and a no-fluff approach to product development, she’s built her reputation on delivering mortgage SaaS and automation products that makes a real difference.
May 14, 2025 -
Article
From Bottleneck to Backbone: Solving the Post-Close Cycle Challenge
With Indecomm’s Post-Closing Hub, cycle-driven disruption doesn’t have to lead to bottlenecks, compliance issues, or repurchase risks. The Post-Closing Hub delivers consistency in a stage of the process that’s too often reactive. Whether you’re managing a few dozen loans a month or several thousand, the model flexes—keeping timelines tight, quality high, and your team focused on what matters most. Because in today’s market, a stable post-closing process isn’t just a nice-to-have—it’s a strategic advantage.
May 13, 2025 -
Article
Reclaim the Relationship: How Automation and AI Give Mortgage Teams Back Their Most Valuable Asset—Time
The homebuying journey is filled with emotion—hope, stress, anticipation. What borrowers need most is someone who can cut through the noise, answer their questions quickly, and keep them moving forward with confidence. But far too often, the people best equipped to provide that experience, such as your mortgage processors, are buried in routine digital data tasks. The time-drain is anything but modern.
May 5, 2025 -
Event
National Settlement Services Summit (NS3), 2025
Date: June 16, 2025
Location: Pittsburgh, PAHeading to NS3? Let’s Talk Title Excellence. Indecomm is excited to connect with industry leaders at the National Settlement Services Summit (NS3)! Our expert title services team brings precision, speed, and scalability to help you streamline operations and drive growth. Meet our COO, Krish Swaminathan, at the conference to explore how a strategic partnership with Indecomm can optimize your title workflows from end to end. Let’s schedule a time to chat.
Schedule a meeting -
Event
The Gathering
Date: June 8, 2025
Location: Colorado Springs, COWe are excited to meet you at HousingWire’s The Gathering Conference June 8-11 in Colorado Springs. Stop by our Kiosk and check out some of Indecomm’s Genius suite of emerging tech and see how SaaS, automation and AI can transform your operation from increased scale to reduced cost-per loan. Schedule a meeting!
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Article
Premium’s Approach to Turning QC Data into Operational Gold
"You can’t fix what you can’t see." That’s the quiet truth lurking behind too many Quality Control (QC) departments in mortgage lending today. All too often, QC data stays locked in spreadsheets, siloed from the teams that could act on it — origination, underwriting, processing, post-closing. But Premium Mortgage shows us what happens when you flip the script:
April 7, 2025 -
Event
American Mortgage Conference 2025
Date: May 13, 2025
Location: Francis Marion Hotel, Charleston, SCWe’re excited to announce that Neil Armstrong will be speaking at the American Bankers Association’s American Mortgage Conference! As mortgage lenders continue navigating market uncertainty, Neil will join panelists from FormFree and CloudVirga to discuss practical ways to leverage technology for a more scalable, flexible business model. It’s all about smarter strategies for a more resilient mortgage operation—don’t miss it!
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Event
MBA’s Secondary & Capital Markets Conference 2025
Date: May 18, 2025
Location: Marriott Marquis, New YorkDescription - Heading to the Secondary and Capital Markets Conference? Interested in exploring how our #Genius mortgage document indexing, versioning, and extraction technology can be leveraged for RMBS/ MBS reviews? Meet Neil Armstrong & Matt Woolley and find out how IDXGenius | AI is streamlining and accelerating loan file reviews, purpose-built for mortgage banking needs.
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Event
Mortgage Innovators
Date: May 7, 2025
Location: The Waterfront Beach Resort, Huntington Beach, CAInnovation Meets Execution: Meet Neil Armstrong & Brett Fish at California MBA’s Mortgage Innovators conference just around the bend! Who are the innovators? The minds pushing mortgage tech forward Who makes innovation work? Indecomm—turning AI & automation into real-world transformation. Don’t miss the chance to connect with Brett Fish and discover how Genius Suite, AI, and automation-enabled services take innovation from concept to execution—driving efficiency, resilience, and scale. Let’s talk about the future of mortgage operations where innovation meets execution.
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Event
TMBA Annual Convention
Date: April 27, 2025
Location: Lowes Arlington Hotel, Arlington, TX.New Beginnings await at the 2025 Texas Mortgage Bankers Association Annual Convention! Join Matt Woolley and the Indecomm team, April 27-29, at the Lowes Arlington Hotel in Arlington, TX. In line with this year’s theme, we’re focused on what’s possible for your business. Learn how our automation, technology, and services can help you kickstart new opportunities for efficiency and profitability. Let’s make this a fresh start toward a smarter mortgage operation!
Schedule a meeting