Ask Me Anything Webinar: Managing Operational and Organization Content

Wednesday, July 24, 2019
12:00 pm to 12:45 pm ET

Indecomm’s Ask Me Anything webinar focused on "Managing Operational and Organizational Content." Indecomm subject matter expert, Joy K. Gilpin, Vice President of Learning and Compliance, will answer your questions related to best practices and strategies for managing operational and organizational documents such as guidelines, policies, regulatory changes, company announcements, and more.


  1. How to change and distribute documents in a timely fashion
  2. Document accessibility for both employees and external partners
  3. Change management of documents – how do I know I have the latest version of a document?
  4. Best practices for notifying staff and partners of announcements, policy updates, or guideline changes
  5. Accountability for reader confirmation of regulatory or operational changes


Wednesday, July 24, 2019
12:00 pm to 12:45 pm ET


Krista Sabol

Krista K. Sabol is Director of Marketing for Indecomm.

Krista has over 20 years of marketing & communications expertise within the mortgage industry.In her role at Indecomm,she manages all facets of the marketing and communications strategy for the Financial Services group. She provides a unique perspective to communications strategy and initiatives, drawing from the disciplines of marketing, sales, education, and customer advocacy to find just the right approach. She has as much fun planning campaigns as she does analyzing their effectiveness! Prior to joining the Indecomm Global Services team, Krista worked at the Mortgage Bankers Association, AllRegs, and Ellie Mae.

Joy GilpinJoy K. Gilpin is Vice President of Learning and Mortgage Compliance for Indecomm.

Joy has 20 years of expertise within the mortgage industry, with a keen understanding of the lending process, regulatory oversight, and risk mitigation. In her role at Indecomm, she manages the mortgage compliance and learning divisions. She has a long history of advocating for compliance and efficiency in the mortgage lending space, having had practical experience in the loan cycle, compliance, and education. She is an engaging industry speaker and author on both compliance and training topics. Prior to joining Indecomm, Joy managed Business Writing and Education for Ellie Mae, supporting the AllRegs product offering.

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