~Indecomm’s Genius suite of technology and automation delivers a holistic approach to digital transformation~
Edison, NJ – Monday, March 06, 2023. Indecomm, a leading provider of mortgage automation and services, announced today it has been recognized as a HousingWire (HW) Tech100 award winner for the third consecutive year. HousingWire has kept up the decade-long practice of honoring tech-forward companies that bring innovation to the housing economy. Indecomm is one of many companies recognized for using technology to drive improvements to the mortgage process.
“As someone who had a front-row seat to watch the housing economy’s tech transformation, I am increasingly in awe of the innovation we have seen from the Tech100 winners year after year,” HW Media Editor in Chief Sarah Wheeler said. “With new technologies emerging every day, I am proud to be part of this exciting journey that has positioned the industry to be more efficient, more transparent, and more accessible than ever before.”
Over the last year, Indecomm focused on enhancing its Genius suite of automation and technology, which uses robotics process automation (RPA), machine learning (ML), and intelligent automation to simplify and accelerate operational workflows from repeatable tasks through complex calculations and loan decisions. The Genius suite solves bottlenecks in mortgage origination and servicing operations that adversely impact the customer experience.
“Indecomm’s Genius innovations drive a more holistic approach to mortgage digital transformation that recognizes that middle- and back-office improvements are inherently tied to the front-line customer experience,” said Indecomm’s CEO, Rajan Nair. “Our Genius solutions automate and digitize slow, manual operations to deliver both OPEX and CX benefits: that’s two birds and one high-tech stone.”
In 2022, Indecomm achieved a number of strides, including:
- Revenue Growth: Despite market cycle change, Indecomm achieved a Year-over-Year (YoY) growth of an estimated 30%
- Tech-stack Improvements: Indecomm strengthened the underlying technology powering its Genius products, including significant developments to its document extraction and document indexing solution. Notably, its Intelligent Document Extraction (IDX), a core component of the Genius tech stack, was recognized for the best Innovation leveraging Artificial Intelligence (AI) and Machine Learning (ML) award at the Amazon Web Services AI Conclave.
- New Product Features: Indecomm launched a next-generation version of AuditGenius that automates quality reviews using machine learning driving a 40% improvement in loan QC productivity for users.
- Innovated and Launched GeniusWorks: Indecomm launched GeniusWorks, an automation-enabled Business Process as a Service (BPaaS) solution which pairs automation and talent to streamline the most complex aspects of lending operation, drastically reducing lender-to-loan touches.
In addition to driving a more holistic approach to digital transformation, Indecomm’s Genius products offer mortgage organizations practical solutions and multiple deployment options; they can use Genius products in-house or pair them with Indecomm services such as Processing, Underwriting, Post-Close Services, and Quality Control.
“We are a proud recipient of the HW Tech100 as our teams have dedicated so much time to building solutions that meet mortgage businesses where they are in their digital transformation journey,” said Indecomm’s SVP of Product Management, Rachael Harris. “The Genius approach is to remain flexible and help simplify automation adoption for our clients, whether it’s a single bot, an automated underwriting solution, or an automation-enabled service.”
Indecomm intends to continue innovating and encouraging automation use in mortgage banking. Mortgage organizations willing to embrace automation, such as Indecomm’s Genius suite, are more nimble in the face of rapid cycle change. To learn more about Indecomm’s Genius suite or its GeniusWorks BPaaS solution, visit Indecomm.com
Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm’s automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.
Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry’s most complex operational challenges. Visit indecomm.com for more information.
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