IDXGenius | ai  

Zero-touch, AI-Powered Mortgage Document Processing

Reduce manual document processing costs and risks and accelerate mortgage operations with turnkey, ready-to-scale intelligent document classification, versioning, and automated data extraction.

Join over 200 clients who have partnered with
Indecomm over the years

Intelligent Document Processing Purpose-built for Mortgage

IDXGenius | ai is Indecomm’s intelligent document processing solution, purpose-built for the complexity and volume demands of mortgage lending, servicing, and secondary markets. By combining advanced machine learning, generative AI, and cloud-based AWS technologies, IDXGenius | ai delivers zero-touch mortgage automation that eliminates manual document handling, and accelerates accurate data extraction at every stage of the loan journey.

Smarter Document Processing

IDXGenius | ai eliminates the manual bottlenecks, classification errors, and data extraction failures that introduce risk at every stage of the loan lifecycle, replacing them with intelligent, zero-touch document automation that gets smarter with every document processed.

Built to Scale with You

Manual document processing becomes more expensive with every loan you add. IDXGenius | ai is built for volume, a turnkey solution that deploys in your existing ecosystem and scales with your pipeline without adding headcount or driving up per-loan costs.

Accurate Enough to Trust. Smart Enough to Improve.

Incomplete or unreliable document data forces every downstream team to verify before they can act. IDXGenius | ai removes that burden entirely; trained on millions of real mortgage loan files to deliver accuracy every team can trust.

IDXGenius | ai
by the numbers

Docs pre-mapped ↑
0 +
Classification accuracy ↑
0 %
Extraction accuracy ↑
98 %

IDXGenius | ai for Lifecycle Excellence

From loan processing through secondary markets, IDXGenius | ai creates a single source of truth, delivering clean, validated data to every team and every system, at every stage of the mortgage lifecycle.

Clean Data In.
Better Decisions Out.

IDXGenius | ai delivers clean, organized documents through processing, so underwriting decisions are always built on a single, trusted data foundation.

Data Integrity.
Document Standardization.

From QC validation to MI document standardization, IDXGenius | ai ensures data integrity and document consistency across every review.

Large Scale Transfers.
Zero Manual Errors.

In secondary market transactions, every counterparty depends on the same thing: trusted, verified data. IDXGenius | ai’s zero-touch mortgage automation software ensures they have it.

Seamless Transfers.
Compliant Servicing Operations.

AI-powered loss mitigation data checks ensure timely, accurate interventions, preventing defaults and improving outcomes​ for lenders and borrowers.

What Our
Clients Say

The IDXGenius | ai Difference

Robust Workflows 

Supports any mortgage process or function that relies on heavy document processing. 

Emerging Technologies 

Combines AI, machine learning, intelligent automation and business rules to accelerate accurate document-to-data extraction. 

Eliminates Manual 

Eliminates manual document interventions for cost reduction and productivity gains 

Integrated with LOS 

Offers fully automated indexing with a bi-directional LOS integration, eliminating the manual upload/download docs. 

Accurate Results 

Tested against thousands and thousands of files, IDXGenius | ai drives even greater data accuracy, reducing risk at every step. 

Time Savings 

Expedites document‑to‑data processing​ while enabling your mortgage associates to focus on higher value tasks. 

Built on a 
Foundation of Intelligence

IDXGenius | ai drives document automation and intelligence across Indecomm’s product suite, including IncomeGenius, DecisionGenius, and AuditGenius, by enabling seamless data extraction, validation, and classification at every step of the mortgage lifecycle. Through its integration, each Genius solution delivers faster processing, greater accuracy, and fully automated workflows from origination to servicing.​

Ready to schedule a demo of
IDXGenius | ai? 

Frequently Asked
Questions

What is the underlying technology behind IDXGenius | ai, and does it use AI/ML?

IDXGenius | ai was initially built using traditional Optical Character Recognition (OCR) technology. Over time, it has evolved to incorporate advanced, industry-leading technology components such as AWS Textract and Google’s Tesseract. Additionally, IDXGenius | ai leverages machine learning (ML) algorithms to learn and recognize variations in document types, continuously improving its accuracy and efficiency.

What are the document accuracy levels delivered by IDXGenius | ai?
IDXGenius | ai delivers an accuracy level of 95%+ for standard loan documents, ensuring reliable data extraction.
Does IDXGenius | ai have any industry recognition/awards?

Yes, IDX, the tech component backing Indecomm’s Genius suite of technology and automation, was recognized as the “Best Innovation Using AI/ML” at the Amazon Web Services (AWS) AI Conclave in 2023.

Can lenders configure documents, the ML model, or access IDXGenius | ai in their own instance?

Yes, IDXGenius | ai has an ICE-certified integration with Encompass, facilitating a “Lights out” mode transfer of documents without requiring human intervention. Additionally, Indecomm’s SourceConnect (a part of Indecomm’s Genius tech stack) serves as a connectivity hub that can be configured to integrate with any other source system for data and document exchange. We assess the lender’s technology to provide tailored integration solutions. IDX is also a core component of Indecomm’s Genius tech stack which powers many of its own Genius technologies.

What types of loan products can IDXGenius | ai support?

IDXGenius | ai supports a variety of loan products, including:

  • Conventional
  • FHA
  • VA
  • Non-QM (Non-Qualified Mortgage) products

However, non-QM products, which often contain a high number of non-standard documents (such as bank statements or DSCR), may result in higher manual exceptions. Indecomm will handle these exceptions and deliver the indexed files back into the LOS without requiring lender intervention.

How do you train IDXGenius | ai to recognize specialized mortgage documents, and can we provide feedback to improve accuracy?

IDXGenius | ai is trained on a large dataset of mortgage documents, covering numerous variations. When new formats or variations arise, we update the model within a few days. Our team also tracks changes to standard forms, such as the 1003, 1008, LE, CDs, and tax returns, and integrates updates promptly. While we aim to handle accuracy monitoring entirely, we welcome client feedback to further enhance the system.

How have you improved the accuracy and confidence levels of your technology over time, and what measures ensure ongoing refinement?

Over the past 8 years, we’ve continually refined our automation technology to enhance its effectiveness. After testing various solutions, we partnered with AWS, which significantly improved data extraction accuracy and allowed us to train models on a large dataset of mortgage-specific documents. Our dedicated automation team continuously works on optimizing components through ongoing improvement initiatives to ensure accuracy and reliability.

How have you improved your technology’s accuracy and confidence levels over time, and what measures ensure ongoing refinement?

Over the past 8 years, we’ve continually refined our automation technology to enhance effectiveness. Partnering with AWS allowed us to achieve significant improvements in data extraction accuracy and train models on a large dataset of mortgage-specific documents. We also implement advanced techniques to boost accuracy and maintain a continuous improvement initiative, with a dedicated team optimizing our automation components regularly.

What confidence metrics does IDXGenius | ai use for data extraction accuracy?

IDXGenius | ai ensures accuracy using confidence scoring and multiple validation techniques:

  • Auto-Correction: Algorithms analyze and adjust extracted data, especially for text fields.
  • Formatting Validation: Errors in dates or numbers are auto-corrected using predefined data formats.
  • Threshold Checks: Values like percentages are validated against limits (e.g., 0-100%).
  • Generative AI: Large Language Models (LLMs) analyze documents, flagging fields below 90% confidence for review.
  • Customizable Scores: Confidence levels can be adjusted to determine when human review is required.
How do you handle results with low confidence or high uncertainty, and is there a way to report or flag such issues?

When IDX detects low confidence or uncertainty, it flags the affected fields for review. Here’s how it works:

  • Document Identification: Documents are first identified and categorized using machine learning.
  • Data Extraction: IDX extracts data and applies various techniques like algorithms and Generative AI to validate the information.
  • Data Certification: Fields with issues, such as low confidence scores or errors, are flagged for human review by our data quality team.
  • Continuous Improvement: Our automation team continuously fine-tunes the models and updates the system to address future variations and improve extraction accuracy.

In this process, documents or fields with low confidence are handled by the data quality team, ensuring consistent refinement and accuracy.

How have you improved your technology’s accuracy and confidence levels over time, and what measures ensure ongoing refinement?

Over the past 8 years, we’ve continually refined our automation technology to enhance effectiveness. Partnering with AWS allowed us to achieve significant improvements in data extraction accuracy and train models on a large dataset of mortgage-specific documents. We also implement advanced techniques (such as proprietary Machine Learning models) to boost classification accuracy and maintain a continuous improvement initiative, with a dedicated team optimizing our automation components regularly.

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