IncomeGenius gives our underwriters a decisive edge, streamlining the process with precise, fast calculations—often the difference in a customer’s loan qualification and approval. IncomeGenius also flags errors in real-time, enabling swift corrections and proactive coaching —elevating our underwriting process with the perfect blend of technology and human expertise. This combination of efficiency, accuracy, and staff development is a great way to enhance both client experience and operational excellence.

Since the Credit Union implemented AuditGenius, the mortgage operations team has experienced a markedly improved audit process. The audit team is now delivering reports with highly insightful findings that reveal potential issues within our processes. This allows us to thoroughly analyze these issues and make necessary adjustments to our workflows to ensure compliance with all guidelines. Both the mortgage and audit teams have seen significant efficiency gains due to the streamlined approach in generating and responding to audit reports.

BotGenius eliminated many of the mundane, manual, and repetitive tasks, giving our Associates time to do what they do best. It also enabled greater consistency around how and when tasks are performed, creating efficiencies over and above the immediate labor cost savings we realized on each Bot. And, as an added bonus: implementation was simple and guided by a project manager.

In less than 6 months after implementing BotGenius, Arc Home automated over 100,000 minutes of manual, repetitive, and time-consuming tasks, releasing that capacity for our team members to perform judgment-oriented work and helping our brokers and borrowers close loans faster.

When looking for a trailing docs vendor, we selected Indecomm’s hybrid tech-based solution using DocGenius. DocGenius’ robust reporting was a key factor for Silver Hill as it provides accurate insights on a day-to-day basis that informs on document location and status. DocGenius combined with Indecomm’s services provided us with the support we needed to maintain productivity, and scalability.

During a recent volume acquisition, we had significant document volumes coming in at the tune of 60,000 documents a month. We had to get them over to investors and were manually scanning, logging, and tracking the files. Considering our resource and space constraints, we decided to partner with Indecomm. The transition to DocGenius and Indecomm was painless and we gained instant capacity, reassigning staff to other areas where we needed support.