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News & Press

Indecomm and Primis Mortgage Announce Strategic Partnership to Enhance Mortgage Loan Origination Process

Edison, NJ – Indecomm Global Services, a leading provider of mortgage technology and outsourcing solutions, is thrilled to announce a strategic partnership with Primis Mortgage, a progressive and customer-centric financial institution. This collaboration marks a significant step in Primis Mortgage’s journey toward enhancing its operational efficiency and customer service excellence.

Under this partnership, Primis Mortgage will be integrating Indecomm’s cutting-edge SaaS and automation solutions- BotGenius, IncomeGenius, and DocGenius – along with its comprehensive pre- and post-close QC Services. This integration is a testament to Primis Mortgage’s unwavering commitment to providing top-tier service to its mortgage customers and is poised to drastically enhance efficiencies and productivity in its mortgage operations.

John Owens, CEO of Primis Mortgage, stated, “Our collaboration with Indecomm is a strategic move to enhance our operational capabilities. By integrating Indecomm’s innovative solutions, we are not only streamlining our processes but also reinforcing our commitment to providing our customers with exceptional service.”

By leveraging DocGenius and IncomeGenius, Primis Mortgage aims to streamline its mortgage documentation and income analysis processes, thereby ensuring accuracy and compliance. Indecomm’s pre- and post-close QC Services will further enhance the quality and reliability of the mortgage origination process.

“Indecomm is excited to partner with Primis Mortgage, a like-minded organization that prioritizes efficiency and customer service,” said Krish Swaminathan, COO of Indecomm Global Services. “Our Genius technology and services are designed to transform the mortgage process, and we are confident that this partnership drives a significant reduction in turnaround times in the mortgage loan origination process.”

Customers of Primis Mortgage can now look forward to a faster, more seamless, and reliable mortgage experience, reflecting the organization’s dedication to excellence and customer satisfaction.

About Indecomm Global Services: | Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking Genius mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm’s automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry’s most complex operational challenges. This is what we call Genius@Work.

About Primis Mortgage
Primis Mortgage Company (“Primis Mortgage”) is a subsidiary of Primis Bank, a Member FDIC. Primis Mortgage NMLS #1894879 | BK #1042893 | ML #1894879 (

About Primis Bank
Managing more than $3.85 billion in assets, Primis is the first bank to get it right. Primis brings the backing of an FDIC institution with the brains of a tech company — offering both security and ease; a solid foundation that’s future proof; and sophisticated offerings that are super simple to navigate. Primis breaks through all the fine print, wait times, and red tape — bringing to market services that actually serve and solutions that solve real life problems. Some say Primis is doing things different, we say we’re doing things right.

For more information about this partnership, please contact:
Robyn Mahoney
VP, Marketing
[email protected]